This Privacy Policy describes the practices utilized to safeguard the personal data of our website visitors and customers. The policy describes how we collect, use, disclose and process personal information in connection with our website and other business systems, and explains the rights and choices available to individuals with respect to their information.
Personal Information We Collect
We collect personal information about you in the following ways:
Information you give us
Personal information that you provide through the website or otherwise communicate with us includes:
- Personal and Business Contact information, such as your first name, last name, postal address, email address, telephone number, job title, username and employer name;
- Profile information, such as your industry, interests and preferences;
- Feedback and correspondence, such as information you provide in your responses to surveys, when you participate in market research activities, report a problem, receive customer support or otherwise correspond with us;
- Usage information, such as information about how you use the website and interact with us;
- Marketing information, such as your preferences for receiving marketing communications and details about how you engage with those materials.
We combine other publicly available information, such as information related to the organization for which you work, with the personal information that you provide to us through our website or other business communications.
Information automatically collected
We collect IP addresses from visitors to our website. We use IP addresses to help understand website activity, to administer the website, and to monitor activities on and interactions with the website.
We also automatically log information about you and your computer or mobile device when you access our website. For example, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our website, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our site. We collect this information about you using cookies. Please refer to the Cookies and Similar Technologies section for more details.
Changes to your personal information
It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us by emailing us at [email protected].
How We Use Your Personal Information
To communicate with you
We use your personal information to:
- Operate, maintain, administer and improve the website;
- Communicate with you regarding orders and other business activities ;
- Process and manage registrations you make through the websites, including to track and administer trainings or events you have registered for and attended;
- Better understand your needs and interests, and personalise your experience with the website;
- Respond to your service-related requests, questions and feedback.
If you purchase goods or services from us, request information from us, register on the site, or participate in our surveys, promotions or events, we will send you business-related marketing communications as permitted by law. You will have the ability to opt out of such communications.
To create anonymous data for analytics
We create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information that makes the data personally identifiable to you. We use this anonymised data for lawful business purposes, such as improving our website experience.
How We Share Your Personal Information
Except as described in this Privacy Policy, we do not share the personal information that you provide to us with other organizations. We disclose personal information to third parties under the following circumstances:
- Affiliates. We disclose your personal information to corporate affiliates for purposes consistent with this Privacy Policy;
- Service Providers. We employ third party companies and individuals to process orders and provide marketing-related services. These third parties will use your information only as directed by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose;
Cookies and Similar Technologies
What are cookies?
We collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our website.
Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
If you do not accept our cookies, you can experience some inconvenience in your use of our website. For example, we will not be able to recognise your computer or mobile device and you will need to log in every time you visit our website.
Security
The security of your personal information is important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. No security safeguards are 100% secure and we cannot guarantee the security of your information. However, we are committed to providing a safe and secure online shopping experience every day and keeping you informed about how this website ensures a high level of security.
Our website uses several different forms for you to request information, products and services. We collect contact information (such as name or address) and financial information (like account or credit card numbers). Contact information is used to populate product's personalization fields, process orders and to contact you or send information about our company. Financial information that is collected is used to bill for products and services. Our website uses cookies to keep track of your shopping cart. This website contains links to other Websites. We are not responsible for the security and privacy practices or the content of such websites.
We employ the industry standard, Secure Sockets Layer (SSL), to assure that your credit card information will be transmitted to us in encrypted form.
This can be verified by clicking on the GoDaddy logo located here and throughout the website. GoDaddy is the leading provider of the most trusted solution for online security. In addition to encrypted transactions, this website has security measures in place to prevent the loss, misuse and alteration of the information under our control.
International Transfer
We are headquartered in the United States and has affiliates and service providers in other countries, and your personal information can be transferred to other locations outside of the United States. We will ensure the transfer and your information is protected and that the recipient provides an appropriate level of protection for your information as required by data protection laws.
Legal bases for processing
We only use personal information as permitted by law. The legal bases of our personal data processing are described in the list below
- Customer Order Processing/Contracted Services. Processing may be necessary to execute customer orders or perform contracted services to you.
- Legitimate Interest – to communicate with customers and potential customers. These processing activities constitute our legitimate interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests.
- With your Consent. Where we rely on your consent such as when we use your testimonials or your data for marketing you have the right to withdraw it anytime in the manner indicated in the service or by contacting us at [email protected].
Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it. To determine the appropriate retention period for personal data, we consider the nature, sensitivity, potential risk, the purposes for which we processed personal data, and any applicable legal requirements.
Your Rights
Data protection laws give you certain rights regarding your personal information. These are
- Right to be informed. Right to be informed about the collection and use of their personal data, which we are doing through this privacy policy.
- Right to access. Provide you with access to information about our processing of your personal information and give you access to your personal information;
- Right to rectify (correct). Update or correct inaccuracies in your personal information;
- Right to erasure. Delete your personal information;
- Right to portability. Transfer a machine-readable copy of your personal information to you or a third party of your choice;
- Right to restriction. Restrict the processing of your personal information;
- Right to object. Object to automated decision making and profiling.
- Right to object to direct marketing. Stop sending you direct marketing communications. You may continue to receive service-related and other non-marketing emails;
Some rights are conditional and are not absolute and will depend on other matters such as the legal basis for processing and compliance requirements but we will inform you if there are restrictions.
You can submit these requests by email to [email protected] or in writing to the address above. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.
Changes To This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy you will be notified via the contact information you have provided to us or another manner that we believe reasonably likely to reach you. This may include posting a specific announcement on our Sites.
Complaints And Issues
If you have any issues or complaints about how we process your data, please in the first instance contact our Data Protection Officer via the contact details below and we will do our best to resolve it.
Contact Us
If you have any questions or concerns at all about our Privacy Policy, please feel free to email us at [email protected], or write to us at:
3400 East McDowell Road
Phoenix, Arizona 85008
Attention: Data Protection Officer
Controller and Data Protection Officer
We are the controller of your personal data for purposes of data protection legislation. Our Data Protection Lead can be reached at [email protected]. See the “Contact Us” section above for additional contact details.
California Privacy Rights
Effective: January 1, 2020
This notice is provided for California residents in compliance with the California Consumer Privacy act of 2018 (CCPA). California consumers have a right to knowledge, access, and deletion of their personal information under the California Consumer Privacy Act. California consumers also have a right to opt-out of the sale of their personal information by a business and a right not to be discriminated against for exercising one of their California privacy rights. This section describes your CCPA rights and explains how to use those rights.
Personal Information We May Collect
The categories of personal information we may collect include:
- Identifiers
- Demographics;
- Commercial information;
- Internet or other electronic network activity information;
- Geolocation data;
- Audio, electronic, visual, thermal, olfactory, or similar information;
- Professional or employment-related information;
- Education information;
- Inferences regarding preferences or other characteristics
- Your IP address, which is an identifier assigned either to your internet service or directly to your computer. We use the IP address to direct internet traffic to you;
- Your browsing behavior, which includes your browser and device characteristics;
- The date and time you visited;
- The pages or services you accessed; and
- Any referring URLs, or sites that directed you to our site.
Access to the personal information
We collect personal information about our consumers to help better understand customer habits and to make the shopping experience on our websites more efficient.
We collect Personal Information:
- We may collect your contact information, unique identifiers and preference information when you visit our website.
- We may combine the personal information we collect from you when you visit our website with data obtained from other sources to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.
- We may also collect information relating to your use of our website through the use of various tracking technologies, including cookies.
We collect personal information from all forms filled out and accounts created on our websites.
Note for Parents of Minors:
Our site is intended for business professionals and we do not collect personal information from minors. If we receive any information from persons we believe to be minors, it will be purged from our database in accordance with any applicable laws.
How we use personal information:
We use the Order Information that we generally collect to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- Provide you products and services
- Address your inquiries, concerns, and requests
- Analyze the use of our products and services and improve our products and services, or develop new products and services
- Provide and personalize our offers and services
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- When an order is placed on our we retain your purchase history records unless and until you ask us to delete this information: Including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this as account information.
- Maintain the security of our products, services and systems
- Comply with legal obligations
We also use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve customer experience and optimize our site.
Sharing your personal information:
- We share personal information about you with our service providers to the extent necessary to enable their performance
- Our vendors and service providers
- Our affiliates and business partners
- We share personal information about you with other third parties when it is legally permissible (Law enforcement, where required by law)
- We will not sell personal information about you that we collect when you visit our website to third parties
- We may also share personal information with other companies, organizations or individuals outside of our company if we have a good faith belief that access, use, preservation, or disclosure of that information is reasonable
Your Rights To Your Personal Information
Right to Access and Data Portability:
You may contact us to correct, update, amend or request deletion of personal information about you at [email protected]. User collected data will be provided in a readable electronic format.
Right to disclosure:
Users may request to receive additional information about the sources of information we collect, why we collect and share personal information, the information of theirs we collect, and the categories of parties with whom we share their information.
Do not track:
Please note that we do not alter our site data collection and use practices when we see a Do Not Track signal from your browser.
Right to deletion:
Users can ask us to delete certain personal information we have collected. You can exercise your right to request the deletion of personal data by emailing your mailing address and contact information to [email protected], completing a form here, here, or by calling 1-800-522-0800 (toll free).
Opt-out rights:
You can opt-out of any or all of the data collecting as mentioned above or may contact us to correct, update, amend or request deletion of personal information by emailing your mailing address and contact information to [email protected], completing a form here, here, or by calling 1-800-522-0800 (toll free).
Do Not Sell My Personal Information:
We will not sell your information. California law requires we maintain a separate webpage that allows you to opt-out of the sale of your personal information. Opt-out rights can be exercised by emailing your mailing address and contact information to [email protected], completing a form here, here, or by calling 1-800-522-0800 (toll free).
Non-Discrimination:
We will not discriminate against you for exercising any of your CCPA rights. Unless Permitted by the CCPA law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods and services, including granting discounts or other benefits, or imposing penalties.
- Provide you with a different level of quality or services.
California residents who would like to exercise one of your rights, please email your mailing address and contact information to [email protected], completing a form here, here, or call 1-800-522-0800 (toll free).
In compliance with CCPA, we will require certain identifying information from you to verify your request. We will honor your request in accordance with CCPA. Even after exercising your rights, We may still be required to retain or share portions of your personal information to comply with regulatory or legal obligations.
California Privary Rights Under California's Shine-The-Light-Law
Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents who provide us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) we have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third party sharing in the prior calendar year. California residents who would like to make such a request may submit a request by email using [email protected], by completing a form here, here, or by calling 1-800-522-0800 (toll free). The request should attest to the fact that the requester is a California resident, and provide a current California address.